Getting started

From registration to full fleet management in 7 simple steps. Set up your account, connect a 3CX system, and start monitoring in minutes.

Create accountOpen dashboard

Getting started

1

Create your account

Sign up with your email address. No credit card required for the free tier.

  • Go to the registration page
  • Enter your company name, email, and password
  • Verify your email address
  • Your tenant is provisioned automatically with isolated data storage
2

Add your first 3CX system

Connect a 3CX PBX using either Enterprise (XAPI) or Pro (Extension) credentials.

  • Open Settings, then Systems, then Add System
  • Enter the 3CX system FQDN, for example mycompany.3cx.com
  • Choose authentication: Enterprise (OAuth API key) or Pro (Extension login)
  • The Hub validates the credentials and auto-discovers system info
3

Monitor in real time

View live CPU, memory, disk, and call metrics streamed every 30 seconds over SSE.

  • The dashboard shows all systems at a glance
  • Click any system for detailed telemetry charts
  • Metrics update automatically, with no manual refresh needed
  • Color-coded status: green (online), yellow (warning), red (critical)
4

Configure alert rules

Set thresholds for CPU, memory, disk, and system offline. Get notified by email, Slack, or Telegram.

  • Open Settings, then Alert Rules
  • Default rules come pre-configured (CPU 75/90%, memory 80/90%, and more)
  • Connect notification channels in Settings, then Integrations
  • Assign channels to each alert rule
5

Manage systems

View and manage extensions, groups, trunks, SBCs, and call history from the dashboard.

  • View all extensions with registration status
  • Manage group members, roles, and holiday schedules
  • Monitor trunk registrations and inbound DID routing
  • Access full call history with search and export
6

Invite team members

Add other users to your tenant with role-based access control.

  • Team members can view and manage systems based on their role
  • The Owner role has full administrative access
  • The Admin role can manage systems and settings
  • The Member role has read-only access to dashboards
7

Scale your fleet

Upgrade your plan as you add more customer systems. The Hub handles the rest.

  • Upgrade your SC tier at any time in Settings, then Billing
  • Changes take effect immediately
  • The worker automatically starts monitoring new systems
  • Historical data is retained when you upgrade

Key concepts

SC (simultaneous calls)

SC is the 3CX licensing metric. Each system you connect is priced by its own SC capacity, so your monthly bill is simply the sum of your systems' tiers.

Tenant isolation

Each reseller account gets its own isolated database schema. Your data is never mixed with other tenants.

XAPI vs Extension auth

Enterprise systems use OAuth2 (XAPI) for full API access. Pro systems use Extension login for core monitoring.

Worker service

A background service fetches telemetry every 30 seconds, aggregates dashboard stats every 5 minutes, and checks system health every 60 seconds.

Ready to Manage Your 3CX Fleet?

Start with the free tier - up to 3 systems, no credit card required.

Get Started Free