Everything you need to manage your 3CX fleet

Every feature in the Hub is built to save you time, reduce risk, and keep your customers happy. Monitor systems in real time, configure trunks, control access, and review historical telemetry, all from one EU-hosted dashboard.

Real-Time Dashboard

See every system at a glance

A single pane of glass for all your 3CX systems. Live CPU, memory, disk, active calls, and extension status - streamed every 30 seconds via SSE. No page refreshes, no stale data.

  • Live telemetry for CPU, memory, disk, and active calls
  • Extension registration status across all systems
  • Trunk and SBC health indicators
  • System online/offline status with automated health checks
Real-Time Dashboard screenshot

Trunk Configuration

Manage trunks without logging into 3CX

View and manage SIP trunk registrations, DID routing, and SBC status from TCX Hub. No need to open the 3CX Admin Console for routine trunk checks.

  • SIP trunk registration status at a glance
  • DID routing and inbound rule overview
  • SBC health and connectivity monitoring
  • Trunk failover detection and alerting
Trunk Configuration screenshot

Alert Rules & Monitoring

Know before your customers do

Configurable alert thresholds for CPU, memory, disk, and system offline detection. Set warning and critical levels per metric, choose check intervals, and get notified through connected integrations before small issues become outages.

  • Per-metric warning and critical thresholds
  • Configurable check intervals (1m, 5m, 15m)
  • System offline detection with failed-check counters
  • Notification channels via connected integrations
Alert Rules & Monitoring screenshot

Historical Telemetry

Spot trends before they become problems

Database-backed telemetry charts with configurable time ranges. See CPU, memory, and disk trends over hours, days, or weeks. Identify resource bottlenecks and plan capacity upgrades with real data.

  • Interactive charts with time range selection
  • CPU, memory, and disk trend visualization
  • Per-system and fleet-wide historical data
  • Data retention tied to your subscription tier
Historical Telemetry screenshot

Roles & Rights Management

Granular permissions for every team member

A full permissions matrix for managing what each user role can do across your 3CX systems. From basic users to system owners, configure exactly which features each role can access - phonebook management, call supervision, presence status, and more.

  • 8 role levels from User to System Owner
  • Per-permission toggle switches for fine-grained control
  • Call barging, intercom, and recording access control
  • Presence visibility and call parking permissions
Roles & Rights Management screenshot

Trunk Outbound Parameters

Full SIP header control without the 3CX console

Configure outbound SIP header parameters for your trunks directly from TCX Hub. Control caller ID, routing identity, and gateway parameters with a clear interface showing every configurable SIP header field.

  • Request-URI, Contact, To, and From header configuration
  • Remote Party ID and P-Asserted-Identity control
  • Per-parameter variable selection with dropdown menus
  • Reset to defaults with one click
Trunk Outbound Parameters screenshot

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